FAQ – Thermwindows
1Have you gone through the CSA, AS2047, NFRC and Florida Certification program?
We have fulfilled the requirement of these certification programs. Products with CSA and AS2047 products are accepted in North America and Australia; NFRC and Florida certified products are available in parts of America. PDF copy of our certifications can be found here.
2Why choose SuperWu therm windows?
SuperWu is a premier specialist of international Architectural Double Glazed Window and Door Solution in China. Located in Shanghai, we have a unique advantage in shipping globally. All products meet the standard of Australian AS2047:1999, CSA American and Canadian Standards. We cooperate with Azuma Sydney and Intertek China testing laboratory to accredit our products to the highest international standards. And providing our clients with unmatched value.
3What type of warranty is offered by SuperWu therm windows?
All products that SuperWu sells come complete 10 years of warranty. We meet stringent government guidelines to attain the quality certification.
4Can I custom my project with specific sizes and design?
Yes, sure. The design and size can be fully customized according to your requirements.
5Is it possible to customize the frame color?
Yes, absolutely. SuperWu windows are available in a variety of powder-coated aluminum colors. We have a standard range for you to choose from. Just tell us your requirements, and we will be more than happy to show you some color swatches.
6Do you have more glass types for my windows?
Yes, we do. There are glass solutions for single glass, double or triple glazed glass, laminated glass for commercial balustrade or handrails, low-E glass for energy insulating, toughened glass and more. If you need more options, please contact us.
7What kinds of hardware can you provide?
German brands, Australia Brands and top brands in China, all depend on your choice.

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